What we collect

When you submit a request, we typically receive:

• ✓Your name, email, and phone number
• ✓Your preferred date and group details
• ✓Message content and any accessibility or comfort notes you share
• ✓Consent to receive email updates related to your inquiry

How we use it

We use your information to:

• ✓Respond to your tour inquiry or support message
• ✓Confirm practical details such as timing and meeting guidance
• ✓Communicate about changes related to your request
• ✓Provide email updates when you choose to receive them

Your choices

You can opt in or out of email updates. If you no longer wish to receive messages about a request, tell us and we’ll help update your preferences.

Accessibility notes: We only use accessibility details to support planning for your group.

Contact us about privacy

If you have questions about your information, reach out through our support page. We’ll respond with helpful, plain-language answers.

Contact support